084 261 4649 info@blindsonline.co.za
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    Our Guarantee

    At Blinds Online we are so confident you will love our products that we offer 2 simple, straightforward guarantees!

    1. RightFit Guarantee

    If you are worried about measuring correctly, Blinds Online has the answer.

    Should you made a mistake in measuring your blinds, Blinds Online will replace the blind at NO COST.

    The conditions of the RightFit Guarantee are:

     

    – We will replace the same blind type and colour of the original order.

    – Sorry but the collection and delivery fee will be for the customer’s account.

    – Blinds Online must be notified within 15 days of delivery.

    – Limited to 2 blinds per household / business.

    – Should the size of the new blind have a width or height 50mm more than the original order, additional charges may apply.

    – No cash refunds.

     


    2. Product Guarantee

    When you buy any product from Blinds Online, you can feel confident because your purchase is backed by our 1 Year Guarantee.

    We will replace any product with a factory defect, within 1 year of purchase.

    Blinds Online will guarantee that there will be no factory fault with the product you receive, but in the unlikely event that a factory fault occurs with your product:

    1) If possible we will request a photo showing the fault. If there is factory fault we will dispatch a new blind to you at no cost.

    2) If the blind is close enough to the factory that produced it, we will send out a technician to examine the blind. They may repair the blind on site or alternatively return it to the factory and deliver back to you within 3 working days.

    3) If the blind is not close to the factory that produced it we will supply a new blind. We will require the blind to be sent back to us. If the fault is from the factory we will refund the full courier cost.

    Blinds Guarantee
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